Shipping policy

Shipping Policy

Thank you for choosing ergonomicofficechair.co. We are dedicated to delivering premium ergonomic comfort to your workspace, no matter where you are in the world.

To provide the best value and the latest ergonomic technology, all our chairs are shipped directly from our specialized manufacturing partners in China.

1. Shipping Destinations

We offer Worldwide Shipping. We currently ship to most countries, including the United States, Canada, Europe, Australia, and Southeast Asia. If you are in a remote area, please contact us at [Your Support Email] to confirm delivery availability.

2. Shipping Costs

  • Standard Shipping: We offer Free Shipping on all orders above $[Insert Amount, e.g., $100] to most major countries.

  • Express Shipping: For customers who need their comfort sooner, we offer expedited shipping options at checkout for an additional fee.

  • Note: Shipping costs for remote regions or oversized items will be calculated at checkout.

3. Processing & Delivery Times

  • Order Processing: Once your order is placed, it takes 2–4 business days to perform quality inspections and prepare your chair for international dispatch.

  • Estimated Shipping Time:

    • United States & Canada: 10–18 business days.

    • Europe & UK: 10–15 business days.

    • Australia & NZ: 12–20 business days.

    • Other Regions: 15–25 business days.

  • Please note that these are estimates. Actual delivery times may vary due to customs clearance, holidays, or courier delays.

4. Tracking Your Order

Once your chair is on its way, we will send you a Shipping Confirmation Email containing your tracking number and a link to track your package in real-time. Please allow 24–48 hours for the tracking information to update.

5. Customs, Duties & Taxes

For international shipments, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

  • Import Fees: Orders may be subject to import taxes, customs duties, and fees levied by the destination country.

  • Responsibility: These additional charges for customs clearance are the responsibility of the recipient. ergonomicofficechair.co has no control over these charges and cannot predict what they may be.

6. Address Accuracy

Please ensure your shipping address and phone number are correct at checkout. We cannot be held responsible for orders delivered to the wrong address provided by the customer or failed deliveries due to an unreachable phone number.

7. Lost or Damaged Packages

If your tracking information shows "Delivered" but you haven't received your chair, or if the package arrives damaged, please contact our support team at bikerstoremy@gmail.com within 48 hours. We will work with the courier to resolve the issue or provide a replacement.